FAQ

Have Questions?
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How does your booking process work?

I try to make the booking process as simple and as stress-free as possible. It typically begins with a quick and fun consultation where we'll get to know each other a little bit. From there, I'll recommend packages and services that would be perfect to match your vision and budget.

What is your payment schedule?

I give my clients some degree of flexibility in how and when they make payments. Most clients opt for five installments of 20 percent.

Do you require a retainer?

A retainer is required to secure your date but I aim to be flexible when it comes to how much the retainer is. I do not require retainers above 20 percent down. That's one of the many reasons JTV Photo + Video needs to be your Cleveland wedding videographer or photographer.

Can I add coverage hours onto a package?

Absolutely! My packages are designed to accommodate most typical wedding day schedules. However, for couple who have ceremonies scheduled for earlier in the day, I can certainly and easily add additional coverage hours to your package.

Do you offer custom packages?

I do! Submit a contact form and let me know what you're looking for. From there, I'll put together a couple of custom quotes for you!

Will you help me put a timeline together?

Sure! From booking to delivery, I will be there to help at every stage in the process and answer every question. My promise to you is to help make your day run as smoothly as possible!